FAQ’s

We recommend keeping your battery on charge when not in use. The time to recharge after a lift will vary according to the type of lifting cushion used and the conditions of the last lift completed.

Depending on the weight of the person, on average you will be able to complete one lift per charge with the Camel and three with the ELK.

The Airflo Plus is powered by two valve regulated sealed lead acid batteries.

Yes, and we recommend you do. The Airflo Plus may remain continuously on charge when not in use as the batteries cannot be overcharged.

Yes. The battery is detachable from the Airflo Plus and can be charged separately in an accessory called a cradle.

Yes, but the mains electrical supply is only used to charge the battery and will not power the lifting cushion independently from the battery.

Yes. We have an in vehicle charging accessory which enables you to charge the Airflo Plus from your car or ambulance.

We have an ELK and a Camel lifting cushion. The ELK will lift 450 KG or 980lbs and the Camel will lift 350 KG or 700lbs. For each cushion, one size fits all and no additional accessories are required. In some circumstances a slide sheet, transfer board or transfer belt may be required to assist a transfer.

The speed the lifting cushions inflate will depend on the weight of the person being lifted, but generally it will take less than three minutes. The lifting cushions can deflate in less than a minute.

No. The Airflo Plus will stop once full pressure is realized.

The lifting cushions can be used on any type of surface but do look out for broken glass or sharp stones which could puncture the cushions. We advise putting a small tarpaulin or mat underneath the lifting cushion in these circumstances.

The incidences of puncture are rare. If a puncture does occur, then only the section of cushion with the damage would be affected – the remaining three will still operate. The lifting cushion will not burst like a balloon and there is no risk of injury to the patient from a rapid descent. If the puncture is small, then the cushion would still work though there would be an audible leak. Punctures cannot be repaired due to the pressure and load and damaged units have to be replaced.

When in a standing position, The Airflo Plus can be placed in a damp bathroom, used in the rain and sustain a splash of water but cannot be submerged in water. It has an IP51 rating.

The maximum temperature is 95F (35C) and lowest 41F (5C).

Yes. This lift is performed in conjunction with a scoop or transfer board.

The lifting is made from a polyurethane coated nylon fabric, which is a hydrophobic material and does not absorb fluids.

The lifting cushions should be cleaned when inflated. Sponge clean with a detergent solution and dry thoroughly before storing in a dry place. The lifting cushions are radio-frequency welded so there is no stitching or gaps when germs can collect. To disinfect use a disinfecting solution or alcohol impregnated wipe.

Yes. Airflo Plus compressors are CEN tested. They also have TUV and UN accreditation

We recommend servicing your lifting cushion every 12 months.

We expect lifting cushions (excluding batteries) will last seven years in a professional setting and 10 years for domestic use.