Customer Care

Customer Care

Choosing the right product for yourself or the person you care for is a big decision and that’s why we do all that we can to help you through the process.

Help over the phone

You can give us a call for free on 804 405 5706 to talk to one of our friendly and highly knowledgeable customer advisors. They’ll answer all your queries about our bath lifts and moving and handling products.

If you’d rather email to get in touch please do so here

Keeping things homely

We are very aware that while our customers require help with some aspects of daily life, the home still needs to feel like home. That’s why we make sure all our products are designed to work alongside your existing furniture and require no permanent fixtures or alterations to your home. This means if you decide to move house, go on holiday, or simply want to free-up furniture or the bath for another person, all our products can be removed or re-fitted in a matter of seconds.

To make sure we deliver on this, all our new products are tested by the very people who use them as well as healthcare professionals before they come to market so you can be sure they are more than fit for purpose.

If you wish to provide us with feedback on any of our bath lifts or independent living products, please do so here or call for free on 804 405 5706 and ask for the marketing department.

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